Denied Insurance Claims
Dothan Roof & Hail Damage Claim Lawyers
You paid your premiums. A storm damaged your roof. Then your insurance company denied or lowballed the claim. Alabama law gives homeowners ways to fight back.
The short answer
If your insurer denied or underpaid a roof, hail, or wind damage claim, you may be able to sue for breach of the insurance contract. If the insurer had no legitimate reason to deny the claim, or refused to properly investigate it, Alabama law may also allow a bad faith claim. Dothan Law Group has filed nearly 200 roof claim lawsuits in Houston County.
- Claims we handle
- Denied or underpaid roof, hail, wind and storm damage claims
- Our experience
- Nearly 200 roof claim lawsuits filed in Houston County
- Possible claims
- Breach of contract; insurance bad faith
- Deadlines
- Can be as short as 2 years; check your policy too
- Consultation
- Free
Dothan Law Group represents homeowners in Dothan, Houston County, and across the Wiregrass whose roof, hail, wind, and storm damage claims were denied or underpaid by their insurance company. Our firm has filed nearly 200 of these lawsuits in Houston County, and the cases are now in active litigation. Gantt Pierce, Niki Pierce, and Jason Kingry represent homeowners in this work, and we are still accepting new cases.
Homeowners buy insurance so a storm does not turn into a financial disaster. When the company that took your premiums refuses to pay for real storm damage, you may have more options than the denial letter suggests.
Why are roof and hail claims denied?
Insurers give many reasons for denying or cutting roof claims. The most common ones we see are:
- “Wear and tear” or “age.” The adjuster blames the damage on an old roof instead of the storm.
- “Cosmetic damage only.” The insurer admits hail hit the roof but says the damage does not need repair.
- “Below the deductible.” The estimate is written so low that nothing is owed.
- “Prior damage” or “manufacturing defect.” The insurer says the damage happened before the policy or the storm.
- “Late notice.” The insurer says you waited too long to report the claim.
- Repair instead of replace. The insurer pays to patch a few shingles when the whole roof needs replacing.
Some of these reasons are legitimate in some cases. Many are not. The answer depends on the evidence about your roof, the storm, and what the adjuster actually did.
What are my options after a denied roof claim?
You generally have more than one path, and they can be used together.
Breach of contract
Your homeowners policy is a contract. If the policy covers storm damage and the insurer refused to pay what it owes, you may be able to sue for breach of contract. The damages are usually the amount the insurer should have paid under the policy.
Insurance bad faith
Alabama law recognizes a separate claim when an insurer acts in bad faith. In general, that means the insurer either:
- refused to pay without any reasonably legitimate or arguable reason, or
- intentionally failed to properly investigate the claim to find out whether there was a legitimate reason to deny it.
A bad faith claim can allow damages beyond the repair cost, such as mental anguish and, in some cases, punitive damages. Bad faith claims are hard to prove and depend heavily on the claim file, so they need careful review.
Claims against the agent
In some cases, the insurance agent who sold the policy or handled the claim may share responsibility, for example if the agent misrepresented the coverage. In the State Farm hail lawsuits our firm filed in Houston County, some agents were named as defendants along with the company.
Alabama-specific: Many homeowners policies include an “appraisal” clause, notice rules, and their own time limits for filing suit. These can affect your options, so read the whole policy, not just the denial letter, and get advice before you sign anything or demand appraisal.
How long do I have to sue my insurance company in Alabama?
It depends on the claim. In Alabama, a bad faith claim generally must be filed within two years. A breach of contract claim generally has a longer deadline. Your policy may also have its own suit limits and notice rules. Because different deadlines can apply to the same claim, have them checked as soon as the claim is denied.
What evidence helps a denied roof claim?
- The denial letter and every letter or email from the insurer
- The adjuster’s estimate and any photos the adjuster took
- Your full insurance policy, including the declarations page
- Photos and video of the roof, gutters, siding, vents, and interior leaks, with dates
- Before photos of the roof, if you have them, such as from a sale or inspection
- Storm reports for your address and date of loss
- An independent roofer’s or engineer’s inspection and estimate
- Receipts for tarps, emergency repairs, and interior damage
- Notes of every phone call with the insurer: date, name, and what was said
What should I do after my roof claim is denied?
- Get the denial in writing. Ask the insurer for the written reason and the adjuster’s estimate.
- Get your full policy. Request a certified copy if you do not have one.
- Protect your home. Tarp the roof and keep receipts for any emergency repairs.
- Document the damage. Take dated photos and video before any repair or replacement.
- Get an independent inspection. A roofer or engineer who does not work for the insurer can give a second opinion.
- Be careful what you sign. Talk to a lawyer before signing a release, accepting a final payment, or demanding appraisal.
- Watch the deadlines. Your policy and Alabama law both set time limits.
The State Farm hail cases in Houston County
Since 2025, our firm has filed suits for Houston County homeowners whose hail and wind claims were denied or underpaid by State Farm. In April 2026, 54 more homeowners filed suit in Houston County Circuit Court. In August 2026, a federal judge sent a group of more than 50 homeowners’ cases back to state court in Houston County. The cases remain in active litigation, and we are still accepting new cases.
Talk to a Dothan roof claim lawyer
If your roof, hail, wind, or storm damage claim was denied or underpaid in Dothan, Enterprise, Ozark, Headland, Daleville, or anywhere in the Wiregrass, call Dothan Law Group at (334) 793-4354 or send us a message. The first consultation is free. Bring your denial letter, your policy, and your photos, and we will look at what happened.
In the news
- State Farm Faces Setback As Dothan Attorneys Win RemandA federal judge sent more than 50 Houston County homeowners' hail-damage lawsuit against State Farm back to state court. Niki Pierce, Gantt Pierce and Jason Kingry represent the homeowners with co-counsel.Read the story
- More Dothan homeowners sue State Farm, agents over hail-damage claimsFifty-four homeowners filed suit in Houston County Circuit Court over denied and underpaid wind and hail claims. They are represented by Gantt Pierce, Niki Pierce and Jason Kingry with co-counsel.Read the story
- Attorney representing over 20 residents in lawsuit against State Farm after hail damage claim denialsGantt Pierce filed suit for more than 20 residents whose hail-damage claims were refused despite their coverage.Read the story
Past results do not guarantee a similar outcome. Every case depends on its own facts.
Frequently asked questions
My roof claim was denied. Can I still do something about it?
Often, yes. A denial letter is not the final word. If the denial was wrong, you may be able to sue the insurance company for breach of contract, and in some cases for bad faith. Keep the denial letter, the adjuster's estimate, and your photos, and have the claim reviewed before any deadline runs.
The insurance company said the damage was wear and tear, not hail. What now?
That is one of the most common reasons roof claims are denied. Whether damage came from hail or from age is a question of evidence. An independent roofer or engineer, storm data for your address, and photos taken before and after the storm can all help show what really caused the damage.
What is insurance bad faith in Alabama?
Alabama recognizes a claim against an insurer that refuses to pay a claim without any reasonably legitimate or arguable reason, or that intentionally fails to properly investigate whether there is a legitimate reason to deny it. A bad faith claim is separate from the contract claim and can allow damages beyond the cost of the repair.
Can I sue my insurance agent too?
Sometimes. Depending on what the agent said and did when the policy was sold or the claim was made, an agent may share responsibility. In the State Farm hail cases our firm filed in Houston County, some agents were named along with the company.
How long do I have to sue over a denied roof claim in Alabama?
It depends on the type of claim. A bad faith claim generally must be filed within two years, while a breach of contract claim generally has a longer deadline. Your policy may also have its own time limits and notice rules. Do not wait: have the deadlines checked as soon as the claim is denied.
Should I fix my roof before the claim is resolved?
Protect your home from further damage, such as with a tarp, and keep receipts. Before a full replacement, photograph everything and talk to a lawyer, because the damaged roof itself can be important evidence.
Does it cost anything to have my denied roof claim reviewed?
No. The first consultation on a denied or underpaid roof, hail, or storm damage claim is free. Bring your denial letter, your policy, and any photos, and an attorney will look at what happened. Any fee arrangement is explained and confirmed in writing before we take your case.
Is Dothan Law Group still taking roof claim cases?
Yes. We are still accepting new denied and underpaid roof, hail, and storm damage claims from homeowners in Dothan, Houston County, and across the Wiregrass.


